Nate's company helps U.S. homeowners optimize their energy use through a Wi-Fi console. To contain costs and provide responsive service, he contracts with a tech support calling center in Iceland. Which term best describes this arrangement?

A) outsourcing
B) franchising
C) foreign licensing
D) labor forwarding
E) offshoring

Answer: E
Explanation: E) Labor is being supplied to provide customer service from a company outside the United States.

Business

You might also like to view...

A person hired to manage a business would be an example of a(n):

a. general agent b. special agent c. undisclosed principal d. servant

Business

Mature products with stable demand

A) are usually easiest to forecast. B) are usually hardest to forecast. C) cannot be forecast. D) do not need to be forecast.

Business