Entering college, Tyler is nervous because he knows he'll have to give presentations in his

classes. Which of the following skills training would be appropriate for Tyler?

A. Using positive imagery
B. Enrolling in a communication course
C. Avoiding communication courses
D. Applying cognitive restructuring

B

Communication & Mass Media

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How does emotional intelligence differ from emotional expressiveness?

a. Emotional intelligence is innate, whereas emotional expressiveness is learned. b. Emotional expressiveness is innate, whereas emotional intelligence is learned. c. Emotional intelligence is more comprehensive than emotional expressiveness. d. Emotional expressiveness is more comprehensive than emotional intelligence.

Communication & Mass Media

Leaders have a greater ethical responsibility than followers for all of the following reasons EXCEPT

a. they usually receive more compensation/money. b. they have more power than their followers. c. they are in a position of influence. d. their decisions often impact other people's lives.

Communication & Mass Media