If mail has been placed in a mailbox or given to a postal carrier by mistake, it can be retrieved by the sender using _______

Claims processing involves the verification of medical necessity for the reported procedures; this task is performed by:

medical office specialists. medical directors. medical review examiners. automated claims processors.

Prescription drug plans differ in many ways. How do you think the medical office manager should go about finding the best answers regarding a particular patient's request for information on their drug plan?

What will be an ideal response?