The management technique whereby managers concentrate on results that are outside the accepted parameters is called management by ________

The ________ (2003 ) was established by the Federal Trade Commission to allow consumers to limit the number of telemarketing calls they receive

A) National Do Not Call Registry B) Child Protection Act C) Federal Communications Commission D) Consumer Products Safety Commission Act E) Robinson-Patman Act

The "father" of scientific management was ________

A) Henri Fayol B) Robert L. Katz C) Henry Mintzberg D) Frederick Winslow Taylor