Avoiding eye contact with a speaker communicates politeness and says that you are giving the person your full attention

According to the Equal Employment Opportunity Commission, approximately 15,000 complaints of sexual harassment are filed every year. What percent of these 15,000 complaints are filed by men?

a. 3 percent b. 13 percent c. 23 percent d. 33 percent e. 43 percent

What kind of link is created between two people through interpersonal communication?

a. Relationship b. Conflict c. Managing up d. Managing down