Parmalat engaged in financial statement fraud in part to divert funds to family-owned businesses

The first stage of the group development process is:

A. Forming B. Storming C. Norming D. Performing E. Conforming

Which of the following statements about technology support for salespeople is NOT true?

A) Computer-based decision support systems have been created for sales managers and sales representatives. B) Social media sites make it easier to sell with few, if any face-to-face meetings. C) Going online, salespeople can prime themselves on backgrounds of clients. D) Salespeople often have online access to brochures and prewritten sales letters. E) All of the above are true.