Demand management is a CRM process

Indicate whether the statement is true or false

FALSE

Business

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The income statement shows earnings before taxes, which is equal to

A) operating income minus operating expenses. B) earnings before taxes minus taxes. C) operating income minus interest. D) net sales minus cost of goods sold. E) gross revenues minus returns and allowances.

Business

Which of the following is not a common problem with antivirus protections?

A) Users may turn the AV off. B) The virus program contract may expire. C) Automatic updates of virus signatures might be inadvertently turned off. D) All of the above are common problems with antivirus protections.

Business