Using Table 7.6, what is the latest start time for activity A?

A job specification focuses on:

A) the activities involved in carrying out a job. B) the qualities or requirements the person performing the job must possess. C) the relative dollar value attached to each job. D) the position of a job on the organization's hierarchy. E) the total number of people needed to perform a job without delays

What is the most likely drawback of using too many technical terms during a sales presentation?

A) a salesperson making a misstatement B) the customer being too intimidated to purchase C) the customer knowing more about the product than the salesperson D) the customer wanting a product with fewer capabilities and benefits E) the customer asking the salesperson difficult questions that cannot be answered