__________ __________ aims to understand how particular texts work

What is an effective way to build goodwill?

a. By keeping correspondence audience-focused b. By keepingall the recipients informed c. By keeping messages brief and to the point d. By keeping the important and pertinent information of the message

John Stuart Mill’s philosophy of “utilitarianism” says which of the following?

A. Justice is possible when decisions are made without considering the social status of the people involved. B. Ethical behavior comes from striking a balance between excess and defect. C. That which is virtuous provides the greatest happiness for the greatest number. D. You should act as though what you do will become a universal law.