Which of the following is a goal of revenue cycle management?
A. maximizing accounts receivable
B. increasing staff to improve patient flow
C. paying bills on time
D. minimizing time between providing service and getting paid
Answer: D
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You respond to a call for an unknown emergency. When you arrive at the scene, the patient's husband meets you at the door and states that his wife has been depressed and has locked herself in an upstairs bedroom. He further tells you that he keeps his handgun in the bedroom. You should:
A. ask the husband to attempt to reason with his wife. B. remain in a safe place and request law enforcement. C. get in your ambulance and leave the scene immediately. D. go upstairs with caution and attempt to talk to the patient.
You are driving in the right-hand lane while transporting a patient to the hospital in nonemergency mode. In your side view mirror, you notice that a small truck is tailgating you. What should you do?
A) Maintain your current speed and advise the dispatcher to contact the police. B) Turn on your emergency lights, move to the left lane, and allow the truck to pass. C) Increase your speed to increase the distance between you and the tailgating truck. D) Gently tap your brakes to alert the driver that he or she is following too close behind you.