According to researcher John Shotter, most people spend too much time __________.

A. speaking rather than listening
B. confirming rather than disconfirming
C. listening rather than speaking
D. critiquing rather than supporting

Answer: A

Communication & Mass Media

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Followership is more highly valued in collectivist cultures than in more individualistic cultures

True False

Communication & Mass Media

When a married couple exhibits destructive communication behaviors during conflict, their children later demonstrate pick up these same behaviors because __________.

A. children learn through observation B. children learn through interaction C. children learn through an all-encompassing process D. children learn through direct instruction

Communication & Mass Media