When the information is brief and well defined, which is the best data-gathering approach to use?

Consider the example of a respondent who indicates an extremely favorable attitude toward spectator sports on all of the positively worded statements in a survey and an extremely negative attitude on statements that were reversed

Decisions whether such respondents should be discarded, that is, not included in the analysis, can raise ethical concerns. A good rule of thumb is to make such decisions during the data-preparation phase before conducting the analysis. Indicate whether the statement is true or false

With a moderate participation level, customers work actively with the provider to co-produce the service

Indicate whether the statement is true or false