State Deming's 14 points for management

What will be an ideal response?

Deming's 14 points for management represent many of the key principles that provide the basis for quality management in many organizations.
Create constancy of purpose.
Adopt a new philosophy.
Cease mass inspection.
End awarding business on the basis of price tag.
Constantly improve the system.
Institute training on the job.
Improve leadership.
Drive out fear.
Break down barriers between departments.
Eliminate slogans.
Eliminate work standards.
Remove barriers to pride.
Institute education and self-improvement.
Put everybody to work.

Business

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When the public relations department issues a statement saying, "Our competitors deliberately made misstatements about the correct way to use our product, and people were injured as a result" it is an example of:

A) expression of innocence B) excuse C) rationalization D) justification

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In a binomial distribution, for each of n trials, the event:

A) time between trials is constant. B) always has the same probability of occurring. C) result of the first trial influence the next trial. D) trials are continuous.

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