Larry, a manager at a commercial real estate firm, has established a monthly sales quota for his sales team. Which basic function of management best describes Larry's actions?

Which of the following terms best represents the way you would like your audience to respond to your message?

A) Purpose B) Audience need C) Desired outcome D) Business result E) Potential resistance

The newest applicant tracking systems are used by employers to ________

A) develop work samples B) implement EEO laws C) verify a candidate's citizenship D) identify a candidate's hidden talents