What is said during a speech is the content. How it is said is the

The sense of disorganization that prompts a person to change when new information conflicts with previously organized thought patterns is

a. cognitive confusion. b. cognitive dissonance. c. logical dissonance. d. reasonable disassociation.

Which one is NOT a representation of a symbol?

a. Smoke b. A place c. Ideas d. A chair e. Relationships