All service elements must be delivered in a prescribed sequence
Indicate whether the statement is true or false
False
Business
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Most big US retailers (e.g., Walmart and Best Buy) failed in their efforts to expand in international markets like Canada and South Korea because their business model failed to meet consumer needs in local markets. Their failure reflects ________.
A. political risk B. economic risk C. managerial risk D. currency risk
Business
_______ refers to the number of employees who report directly to a manager.
A. Chain of command B. Authority C. Economies of scale D. Span of control E. Autonomy
Business