Which of the following can help employees influence various terms of employment such as wages and work hours?

Steve is the Vice President of a leading fashion magazine. Every time a new batch of employees joins the company, Steve takes personal responsibility to make a presentation of the company's vision and values. He makes sure that the newcomers get acclimatized and acquaint themselves with the organization's culture. The motive behind this is to pass the same culture to all future employees and maintain and improve the spirit of the organization. In this scenario, Steve is conducting a(n) _____.

a. feedback-intensive development program b. action learning program c. socialization program d. conceptual knowledge program

Which of the following questions that must be answered as an organization determines its sales force organization?

A. Who should be responsible for selling to senior management within the organization? B. Should the company employ its own sales force or use manufacturers' representatives? C. What is the appropriate span of control for each production manager? D. How should the accounting department be integrated into sales? E. Should senior salespeople only sell to seniors?