Should a consultant stress the positive first?

A. A consultant should
B. A consultant should not

Answer: A

Communication & Mass Media

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Poole

A) The second principle of thermodynamics B) The Social Psychology of Organizations C) The Management of Innovation D) General System Theory E) The Fifth Discipline F) Developing Organizations: Diagnosis and Action G) The Social Psychology of Organizing H) The four "promises" of systems theory

Communication & Mass Media

Argument forms the foundation of persuasion

Indicate whether the statement is true or false

Communication & Mass Media