Which statement is an active listening response to "This has been the worst day of my life!"
A. "This is the worst day of your life, huh?"
B. "You think you have had a bad day; let me tell you about mine!"
C. "You seem really upset. What made your day so bad?"
D. "Awe, sorry . . . but I have a meeting to go to."
Answer: C
Communication & Mass Media
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All of the following are effective means to persuade an audience EXCEPT
A) logical appeals. B) emotional appeals. C) demonstrative appeals. D) credibility appeals.
Communication & Mass Media
Amy had two job offers. One was from a reputable company, but the pay was low. The other offer was from a new venture with higher pay. She decided to join the former. What influenced her decision?
a) Individual value b) Organizational values c) Ethical behavior d) Organizational conundrums
Communication & Mass Media