If you take someone else's words, change them slightly, then use them in your own public speaking without crediting the other person, you have committed plagiarism.

Listening is the first communication event of life

Indicate whether the statement is true or false

A complete apology includes all of the following EXCEPT

a. offering an excuse that denies responsibility. b. acknowledging the severity of an offense committed. c. taking responsibility for the offense. d. offering penitence or restitution. e. promising appropriate future behavior.