________ involves the strategic use of mailing points and bank accounts to lengthen mail and clearing floats

A) A direct send
B) Concentration banking
C) A lockbox
D) Controlled disbursing

D

Business

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Why would it be preferable to convey bad news to a problem employee in writing?

A) To be more thorough. B) To avoid confrontation. C) To be more ef?cient. D) To document poor job performance.

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According to Maslow, ________ involve social interaction, friendship, affection, and love

A) esteem needs B) belongingness needs C) self-actualization needs D) physiological needs

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