Which of the following concepts refers to the process of converting exchanges from nonprofit, member-owned organizations to for-profit investor-owned and typically publicly traded companies?

When ordinary repairs are made to the broken equipment in a building, such repairs are appropriately classified as:

A: Preventative maintenance; B: Corrective maintenance; C: Deferred maintenance; D: Cosmetic maintenance.

Crocus, a gift store, specializes in serving customer segments that major competitors overlook and ignore. Which of the following best describes Crocus?

A) market follower B) market challenger C) early adopter D) market nicher E) laggard