Which of the following reflects a complete apology?
a. "I am very sorry to miss your call. I overslept. Could we reschedule?"
b. "I am sorry but I've been really tired lately."
c. "Oops! I am really bad at making appointments. Sorry."
d. "Sorry I'm late. Can we start now?"
Answer: a
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Which of the following statements regarding ventilation in a healthy patient is true?
A) Inspiration requires little energy; expiration requires much energy. B) Both inspiration and expiration require the same amount of energy. C) Inspiration is an active process that requires energy; expiration requires little to no energy. D) Inspiration and expiration require no energy in a healthy person.
What is the appropriate sequence of care for a newborn following a normal delivery?
A) Suction the nose, dry the infant, and cut the cord. B) Dry the infant, cut the cord, and place infant on mother's stomach. C) Suction the mouth, deliver the placenta, and cut the cord. D) Apply oxygen, dry the infant, and give the infant to the mother.