Which of the following is the most effective use of IM in a professional setting?
A) Assuming the IM is secure
B) Using IM for lengthy, complex messages
C) Having multiple IM conversations at the same time
D) Leaving a physical meeting to respond to IM
E) Making yourself unavailable for IM when you need to focus on other work
Answer: E
Explanation: E) Unless a meeting is scheduled or you're expected to be available for other reasons, make yourself unavailable when you need to focus on other work.
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Which of the following BEST describes a Change Authority?
A. The Change Advisory Board B. A person that provides formal authorization for a particular type of change. C. A role, person or a group of people that provides formal authorization for a particular type of change. D. the Change Manager who provides formal authorization for each change
Public relations professionals should read the news so they can learn what journalists write about
Indicate whether the statement is true or false