You have sent a news release to a journalist who emails to request more details for an article, but you receive the request while you are out of town. What should you do?

a. reply as soon as you return
b. let your email autoreply relay that you are out of town
c. reply immediately and say you will get back with the journalist upon your return
d. reply immediately to determine the journalist’s needs and then follow up accordingly

d. reply immediately to determine the journalist’s needs and then follow up accordingly

Communication & Mass Media

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Bill Gates is a highly successful leader, even though he is ____________ —someone who does not get energy from interactions with others

a. narcissistic b. a capitalist c. charismatic d. an introvert

Communication & Mass Media

When an audience is feeling overwhelmed by a threatening issue, what could the speaker do in order to decrease the negative affect?

A. Quit speaking B. Try to convince them that they must accept the threat C. Attempt to decrease audience commitment to the issue D. Offer reassurance

Communication & Mass Media