Display rules govern
A) when various nonverbal expressions are required, preferred, permitted, or prohibited.
B) how far apart people should stand while talking.
C) when and how often to look at others in the conversation and when to look away.
D) all of the above.
D
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Which agency has the task of overseeing commercially based communication to protect both investors and consumers from false claims, false advertising, and swindling schemes?
A) Securities and Exchange Commission B) Homeland Security C) Food and Drug Administration D) Federal Communication Commission E) Federal Trade Commission
Christa experienced extreme anxiety about the thought of giving a presentation to her classmates. On the day of the presentation, she repeated in her mind statements such as, "You are well-prepared
" and "You have valuable information to share with your audience." What technique was Christa using to boost her self-esteem? a. Positive self-talk b. Visualization c. Reframing d. Losing your baggage