Salespeople ensure that delivery schedules are met, that the good or service performs as promised, and that buyers are trained in the use of the product. All of these functions are part of the final step in the selling process. What is that step called?

a. the preapproach
b. closing
c. following up
d. the sales presentation

Ans: c. following up

Business

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People who seem driven to pile up achievements in life:

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