Discuss the traditional, Western management approach to quality as compared to the quality management philosophy
What will be an ideal response?
The traditional Western management approach to quality was from the perspective of internal standards, a focus on workers, and independent quality inspection. The quality management philosophy approaches production from the perspective of external standards driven by customers, a focus on the system, and the belief that quality is integral to the work process. Quality management, then, becomes customer driven.
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San Francisco's famous St. Francis Hotel is owned by Westin Hotel and Resort Group. Westin should evaluate the St. Francis as:
A. A cost center. B. A historical landmark. C. An investment center. D. A profit center (other than an investment center).
Administrative agencies are usually part of the legislative branch
a. True b. False Indicate whether the statement is true or false