Results in correspondence analysis are interpreted in terms of proximities among rows and columns

A member contacts Alana to complain about parking. Every time she brings her children to the zoo, the members-only parking lot is full, and she is forced to park farther away in the general admission parking lot

When Alana receives such calls, she should most likely: A) refer the problem to the maintenance department B) identify whether the complaint is real or perceived C) allow customers to express their feelings D) avoid explaining the cause of the problem E) offer to cancel the membership

Wayne and Garth are engaged in XP and are writing code while sitting at one terminal. In XP terminology, they are engaged in:

A) Scrumming. B) Refactoring. C) Pair programming. D) Time boxing.