If one of Billy's machines breaks down, it usually results in about 6 hours of downtime. When this happens, Billy's profits are reduced by:

When companies watch both their buyers and their competitors, they are called ________ companies

A) product-centered B) market-centered C) customer-centered D) competitor-centered E) cost-centered

The objective of customer order fulfillment is to

A) get the correct orders to customers by the promised due date at the lowest possible cost. B) maintain a record of product receipt and complete payment. C) maximize the conversion of customer arrivals to customer orders. D) ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.