Volney B. Palmer began the first full-service ad agency in 1877.

What mistake do beginning speakers often make in regard to the complexity of their speeches?

A) They often make their speeches too complex. B) They often simplify their speeches too much. C) They often combine varying levels of complexity in one speech. D) They often present the most complex information first.

What's the problem with the phrase "Easter Sunday"?

a. redundancy b. jargon c. complexity d. specificity