Which of the following is one of the four major causes of poor listening discussed in your textbook?

A. listening empathically rather than critically
B. suspending judgment about a speaker's ideas
C. taking key-word notes during a speech
D. concentrating on a speaker's evidence and reasoning
E. focusing on a speaker's appearance or delivery

Answer: E

Communication & Mass Media

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Alana, who is an Asian-American female nurse, and Joseph, a Hispanic-American male school teacher, have been married for 10 years. Though they were born and raised in the U.S., their communication can be intercultural because:

a. their sex is different b. their ethnicity/race is different c. their profession is different d. all of the above

Communication & Mass Media

Which statement is NOT true of examples?

A) ?They attract attention. B) ?They can enhance the speaker's credibility. C) ?Longer examples are called narratives. D) ?Hypothetical examples are more persuasive. E) ?They help listeners identify emotionally with the topic.

Communication & Mass Media