Which of the following would answer the phone for Victoria when she is having a conference with a client?

The type of compensation plan that focuses on the difference between actual performance (sales, operating income, etc.) and budgeted performance refers to:

a. The use of the master budget for performance evaluation. b. The use of flexible budgets for performance evaluation. c. The use of a fixed-performance contract. d. The use of a Kaizen forecast. e. The use of "rolling financial forecasts."

All of the following are correct about the Opening Case on Amazon's Kindle EXCEPT

a. Much of Amazon's success was attributable to Kindle being the first e-book. b. Amazon's success in the first quarter of 2009 (a 24% increase in earnings) was attributed to the Kindle. c. The Kindle technology is likely easily imitable and Sony already has a competitor e-reader on the market. d. Amazon also earns a return from selling content for use on the Kindle in the form of e-books and other electronic content.