Instant messaging is the most pervasive of communications vehicles used in business communication

Web sources should be evaluated for their authority, content, accuracy, and currency. What question should you ask to determine the currency of a Web source?

a. Who published the source? b. What is the date of the source? c. Who is the intended audience based on content, tone, and style? d. Are there errors in spelling, grammar, or usage?

What is the primary disadvantage of using the straight salary approach to pay salespeople?

A) relying on annual profits B) discouraging staff loyalty C) preventing territory changes D) failing to link effort with reward