Which is most useful for predicting the typicalities of members in common taxonomic categories but not as useful in predicting typicalities in goal-driven categories?

The term hassles refers to:

a) minor health problems that cause a person to miss at least one day of work. b) personal limitations that make it impossible for someone to pursue a desired goal. c) the necessity to interact with persons we dislike in order to obtain our goals. d) minor annoyances of everyday life.

Albert Bandura's notion that people are affected by their environment but can also influence that environment is known as

a. self-efficacy. b. locus of control. c. phenomenology. d. reciprocal determinism. e. unconditional positive regard.