Why is it so important to "base your speech on an understanding of how people acquire, process, and retain information"? Provide three specific reasons to justify your response.

The conversational behavior strategy that attempts to make interactions pleasant is called ________

Answer:

When an audience member listens with the purpose of analyzing and evaluating

ideas and information, he or she is engaging in _______ listening. A) empathic B) informational C) critical D) appreciative