As explained in your textbook, a ________ is a systematic series of actions that leads to a specific result or product.

Cultures which tolerate ambiguity well and have flexible rules as the norm are

a. Uncertainty-accepting cultures b. Uncertainty-rejecting cultures c. Uncertain cultures d. None of the options available

A person who takes a win-win approach to conflict resolution is essentially a person who sees the world through rose-colored glasses

Indicate whether the statement is true or false.