When groups engage in relational talk their primary goal is to manage _____________; but when group engage in CR talk their primary goal is to manage ____________

As Poole and McPhee explain, ______________ refers to the production and reproduction of social systems via the application of generative rules and resources in interaction

Fill in the blank with correct word

Which strategy for emotional responding would apply to almost every situation?

a. Remember the reversibility of communication. b. Use active listening techniques. c. Focus on yourself. d. Use “you”-messages.