A sales-oriented firm:
a. carefully identifies market segments.
b. extensively uses relationship-marketing strategies.
c. extensively uses personal selling and advertising.
d. increases sales by creating customer value and satisfaction.
ANSWER: c
Sales-oriented organizations seek to generate sales volume through intensive promotional activities, mainly personal selling and advertising.
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Asking multiple raters and various levels of the organization to evaluate and provide feedback to a target employee is known as:
A) monosource feedback B) round-robin feedback C) 360-degree feedback D) circumplex feedback
An important purpose of using collaborative software is to bring together multiple perspectives and expertise
Indicate whether the statement is true or false.