The process of identifying prospects that should be contacted is called ________

When a factory dumps toxic waste into a river and pollutes the river, the costs borne by society in order to clean up the mess is called a(n):

A. externality. B. internal diseconomy. C. internal economy. D. natural monopoly.

The basic concept behind strategic planning is to help ensure that managers have a sound understanding of the business, the strategy, the assumptions behind the strategy, the external business environment pressures, and the company's strengths and weaknesses.

a. true b. false