The theory that explains media consumption in terms of its expected outcomes is called the:

According to your textbook, in which situation would it be inappropriate to send an email?

A. When sending an emotional message. B. When sending a meeting agenda. C. When you need to schedule a meeting. D. When you need to convey important information to a large audience.

To be effective, speakers should add a two-second pause

a. before and after each transition or signpost. b. only after asking a question. c. whenever they feel nervous or uncertain. d. before the first sentence and after the last sentence.