The first step in the reflective-thinking method for discussion in problem-solving groups is to ________.

Fill in the blank(s) with the appropriate word(s).

define the problem

Communication & Mass Media

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It is best to allow the channel to decide how you listen

Indicate whether the statement is true or false

Communication & Mass Media

When an informative speech about a process has more than five steps, the speaker should group the steps into units so as to limit the number of main points.

Answer the following statement true (T) or false (F)

Communication & Mass Media