A person with a strong external locus of control is likely to be very

self-confident.

Indicate whether the statement is true or false

F

Business

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Interactive videos, games, and contests are all ways that marketers provide ________ for online shoppers

A) in-home shopping B) virtual experiential marketing C) off-price retailing D) pop-up marketing E) network marketing

Business

Customer order fulfillment refers to

A) the point in time when the customer has access to choices and makes a decision regarding a purchase. B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. C) the process where product is prepared and sent to the customer. D) the process where the customer receives the product and takes ownership.

Business