When developing a written communication, which of the following is true?

A) Written communication uses the "you" attitude less often than oral communication.
B) Written communication requires more tact than oral communication.
C) Written communication allows the writer to adjust the message based on the audience's reaction.
D) Written communication is typically less formal.
E) Written communication provides the opportunity for better feedback.

Answer: B
Explanation: B) Written messages and most forms of digital communication generally require more tact than oral communication. When you're speaking to someone live, you can soften your words by your tone of voice and facial expressions. Plus, you can adjust your approach according to the feedback you get.