The first thing you should do when answering the telephone is ____.
A. schedule an appointment for the caller
B. put the caller on hold
C. identify the medical office and yourself
D. notify the physician that a patient is calling
E. ask the caller why he is calling
C. identify the medical office and yourself
When you answer the phone, greet the caller first with the practice name and then with your name.
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Which of the following is a (are) characteristic(s) of an effective teacher?
A) Ability to interact B) Prepared C) Organized D) Flexible E) All of the above
Tips for preventing injury at home include ________.
A. storing all chemicals in containers other than the original containers B. using outlet covers when outlets are not in use C. keep lighting low and intimate in rooms and hallways D. using long electrical cords and speaker wires E. avoiding the use of strips that stick to the bathtub floor