Robin is interested in Cassidy, so she calls up their mutual friend, Joan, to find out more. Robin is using the skill of ______.

Which of the following questions would help you determine if you have a defensive listening habit?

a. Do you pay more attention to the way other people look or how they speak rather than what they say? b. Do you fake attention or pretend to listen when your mind is elsewhere, you're bored, or you think it pleases the speaker? c. Do you interrupt others while they're speaking? d. If you don't like or agree with someone, do you avoid listening or look for faults in what that person says? e. Do you feel threatened or humiliated by critical remarks from others?

As a relationship develops, both the breadth and the depth of the communication increase. These communication behaviors are explained by ___________ theory

Fill in the blank(s) with correct word.