The optimum number of people in a small group is

A speaker who employs ________ says just the opposite of what he or she really means

a. verbal irony b. hyperbole c. a pun d. a spoonerism

The problem with adopting the two-way symmetric model of public relations in developing nations is:

a. a lack of qualified PR practitioners. b. a business environment that is very competitive. c. two-way communication depends on a balance of power between publics and organizations, and this may not exist in developing nations. d. the culture doesn't have enough hierarchy.