A help desk manager would probably emphasize which of these skills in a job search for an advanced support position?

A. Technical knowledge and skills
B. Telephone skills
C. Ability to work on a project team
D. Communication and listening skills

Answer: A

Computer Science & Information Technology

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Jane purchased some financial software at the local office store. She brought it home and installed it on her computer. She actually owns the software program now because she purchased it from a local merchant

Indicate whether the statement is true or false

Computer Science & Information Technology

Securing backups with password protection gives added protection. However, if the backup program does not support password protection, what must be done to the backup media to keep it secure?

a. Leave it on the system that was backed up. b. Place it on your supervisor's desk. c. Physically secure it to prevent access. d. All answers provided are correct.

Computer Science & Information Technology