Regarding mystery shoppers, they:
A)
have been greatly improved with use of hidden video.
B)
should only go to random locations.
C)
work best when they observe general conditions rather than pre-determined things.
D)
are best used to catch workers doing things wrong.
A
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The grid used for identifying the best strategy for competing in a global marketplace measures what two dimensions?
A. Pressures for global integration and pressures for local responsiveness B. Pressure for local interaction and pressures for global responsiveness C. Financial viability and employee satisfaction D. Employee satisfaction and management credibility E. Pressures for global systems capacity and pressures for local financial success
Escrow may be used in which of the following situations?
a. when property is purchased and secured by a deed of trust b. in an exchange of property c. with a contract for sale d. all of the above