Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession, are
a. technical specialists.
b. college or university graduates.
c. knowledge workers.
d. HR professionals.
e. generalists.
Answer: c. knowledge workers.
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Which part of the design specification explains to those who will actually develop the final form why this form exists and how it will be used so that they can make the appropriate implementation decisions?
A) System description B) Narrative overview C) Sample design D) Testing and usability assessment E) Project overview
Critics say objectionable content today includes all of the following EXCEPT:
A) creation of stereotypes. B) exaggerated product claims. C) strides in treatment of the elderly, women, and ethnic groups. D) manipulating children with unrealistic promises. E) use of sexual themes.